Included Monthly Support Tasks Our Basic Support plan includes 2 hours of support tasks for: content updates, plugin research/setup, theme or stylesheet changes, embedding 3rd-party scripts, server/DNS changes, configuring forms, general Q&A.
Platform Core & Plugin Updates You’ll no longer have to worry about your site becoming outdated or vulnerable because you neglected to install the updates. We execute core, theme, and plugin updates weekly to to ensure that your site is current and bug-free.
Security Monitoring & Cleanup* All LYS plans include daily website security scans to check for malware, cross-site scripting, injections and other malicious code, which will optimize speeds and performance, while keeping your site stable, safe and secure.
Daily Backups Stored Off-Site As you would expect, we take backups seriously. You will have peace of mind knowing that your website’s data is safe and secure. We store all backups on a remote, off-site server, and they can be easily restored if necessary.
Expert, Certified Support Developer education and certification is as important to us, as it is to the customers we serve. Many of our staff are certified WordPress developers, which means that you will always receive the help you need when you need it most.
Support Videos & User Guides Our comprehensive approach to website support includes free tutorial videos and user guides for Word Press and other platforms. By helping you develop the skills required to execute the most common tasks, we save you time and money.